Acceptable Use Policy

This Acceptable Use Policy defines the rules and responsibilities for using the NHCS platform and website.

Permitted Use

You may use the NHCS platform solely for: managing your authorized home health care agency operations; documenting clinical care; scheduling and tracking visits; managing workforce and payroll; and other legitimate business purposes within your subscription scope.

Prohibited Conduct

You may not: access data outside your authorized agency scope; share your credentials with unauthorized users; use the platform to store or transmit unlawful content; attempt to reverse engineer the platform; introduce malware or malicious code; or interfere with the platform's security features.

PHI Handling

When handling PHI, you must: access only the minimum necessary information; use PHI only for permitted treatment, payment, and operations purposes; follow your agency's HIPAA policies; report suspected privacy incidents immediately; and never download or export PHI without authorization.

Account Security

You are responsible for: maintaining the confidentiality of your credentials; using multi-factor authentication when available; logging out after each session; and reporting unauthorized access immediately.

Enforcement

Violations of this policy may result in: account suspension; termination of subscription; and referral to law enforcement or regulatory authorities.