SMS Terms of Service

These SMS Terms of Service govern the text messaging communications between NHCS and our customers and prospects. By providing your phone number and consenting to SMS communications, you agree to these terms.

Message Frequency

Message frequency varies depending on your interaction with NHCS. Typical message types include: demo scheduling confirmations, consultation reminders, support follow-ups, and account-related notifications. You can expect no more than 4-8 messages per month for active inquiries.

Opt-In and Consent

You opt in to SMS communications by providing your phone number and checking the consent checkbox on our demo request or contact forms. Consent is not a condition of any purchase. You may opt out at any time.

Opt-Out Instructions

To stop receiving SMS messages from NHCS, reply with "STOP" to any message. Upon opting out, you will receive one final confirmation message. To resume, text "START" to the same number.

Help Instructions

For help with your SMS subscription, reply with "HELP" to any message, or contact us at (800) 555-1234 or support@nethomecaresolutions.com.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. NHCS does not charge for SMS messages, but your carrier's standard rates apply.

Carrier Support

SMS communications are supported on all major US carriers. If you experience delivery issues, contact your carrier or our support team.

Platform SMS (For Agency Users)

When your agency configures the NET Communications Engine, SMS messages sent through the platform on behalf of your agency are governed by your agency's own messaging policies and your subscription agreement.

International Users

SMS communications are currently available only to US phone numbers.

Contact

For SMS-related questions, contact support@nethomecaresolutions.com or (800) 555-1234.