Net Home Care Solutions

Net Home Care Solutions, LLC ("NHCS," "we," "us," or "our") is committed to protecting the privacy of our website visitors and platform users. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website at nethomecaresolutions.com and our NHCS platform.

Information We Collect

We collect information you voluntarily provide when you request a demo, contact us, or register for an account. This includes your name, email address, phone number, agency name, state, and any message content you provide. When you use the NHCS platform, we process Protected Health Information (PHI) in accordance with our HIPAA compliance framework and Business Associate Agreements.

How We Use Information

We use collected information to: respond to your inquiries; schedule and conduct demonstrations; provide and maintain the NHCS platform; process transactions; send service-related communications; comply with legal obligations; and improve our services. Marketing communications are only sent with your explicit consent, which you may withdraw at any time.

Information Sharing

We do not sell your personal information. We share information only with: service providers who support our operations under appropriate confidentiality agreements; affiliate agencies within your organization as directed by you; legal authorities when required by law; and successors in the event of a merger, acquisition, or asset transfer.

Data Security

We implement enterprise-grade security measures including encryption in transit and at rest, role-based access control, agency-scoped data isolation, immutable audit trails, and a zero-trust security model. For details, see our Data Security page and HIPAA Statement.

Your Rights

You have the right to: access your personal information; correct inaccurate information; request deletion of your data; opt out of marketing communications; and withdraw consent for SMS/email communications at any time by replying STOP to any SMS or clicking unsubscribe in any email.

Cookies

We use cookies and similar technologies to operate and improve our website. See our Cookie Policy for details.

Contact Us

For privacy questions or requests, contact us at hello@nethomecaresolutions.com or (800) 555-1234.